Skip to main content

ESMS Account Types and New User Accounts - Knowledgebase / ESMS - SMS Helpdesk

ESMS Account Types and New User Accounts

Authors list

Account Types

ESMS offers two account types: Enterprise Access Management Service (EAMS) and Azure Active Directory. EAMS is the preferred login method for ESMS.

  • EAMS - EAMS is the default login method for ESMS web and is available to all Common Access Card (CAC) holders.

  • Azure - Azure login is available to non-CAC holders.

New User Accounts

CAC Users (EAMS)

First-time ESMS users will need to take a few steps to gain access to the ESMS web application. These steps will only need to be completed once.

  1. Select the EAMS button on the Welcome screen. The user account will be locked at this stage.

  2. Email the SMS Helpdesk to unlock the user account. The SMS Helpdesk will ask for additional information to finish the set-up of the new user account.

  3. Navigate back to the Welcome screen of ESMS. Select the EAMS button again.

  4. Select "PKI Login."

Users Without a CAC (Azure)

Warning

Non-CAC holders must be sponsored prior to account creation. Visit the AESMP portal and ICAM FAQ for more information.

Users wishing to use this login method can follow the same steps as the EAMS login, but with the "Azure" button instead.

If Azure login is desired, the user will need to inform the SMS Helpdesk the Azure login method is preferred over EAMS during account creation.

Helpful Unhelpful

0 of 2 people found this page helpful

Add a comment

Please log in or register to submit a comment.