Question:
I am having browser issues and buildings are slow to load or do not load/error messages?
Answer:
If using IE 11, make sure that the BUILDER website is not added to the compatibility settings:
- Go to the BUILDER website
- hit 'Alt-T' on your keyboard to bring up the toolbar at the top of your browser window
- Click on Tools>Compatibility view setting
- If dren.mil is listed under "Websites you've added to Compatibility View" Click remove
- Click close
- You may need to clear your Internet Cache and restart your machine if the issue persists
If this does not resolve the issue, contact SMSSupport@erdc.dren.mil for assistance.