SMS Helpdesk

BUILDER and SMS Support Maintenance Window - Thursday February 12th, 2026

Please be aware there will be BUILDER maintenance done on the following day and time. This maintenance window will affect access to BUILDER, the LMS Site (https://training.sms.erdc.dren.mil/) and the Sustainment Management System web site (https:/...

BUILDER and SMS Support Maintenance Window - Thursday February 26th, 2026

Please be aware there will be BUILDER maintenance done on the following day and time. This maintenance window will affect access to BUILDER, the LMS Site (https://training.sms.erdc.dren.mil/) and the Sustainment Management System web site (https:/...

E-SMS Sandbox V1.10.625 V1.10.626 V1.10.627 Release Notes

Release Date: 01/07/2026E-SMS Version 1.10.625Bug Fixes Inventory New roles now save permanently when users navigate to the Inventory > Sites > Permissions Tab path. Work Prioritization metric scores are now constrained to values between 0 to 100.Field AppBug Fixes Inventory Inventory images now...

FY26 Q1 SMS Newsletter

E-SMS Sandbox V1.10.620 V1.10.621 V1.10.622 V1.10.623 V1.10.624 Release Notes

Release Date: 12/02/2025E-SMS Version 1.10.620Bug Fixes Assess Large .jpg and .tif image files for assessments with a default maximum size of 100 MB now upload and save successfully. Documents On the “Documents” tab, typing now filters tag options. After selecting a tag...

E-SMS Sandbox V1.10.615 V1.10.616 V1.10.617 V1.10.618 V1.10.619 Release Notes

Release Date: 11/12/2025E-SMS Version 1.10.615Feature Updates & Improvements Reports A component catalog dashboard which displays the component type, specifications, and classification tables is now available in Reports.

E-SMS Sandbox V1.10.612 V1.10.613 V1.10.614 Release Notes

Release date: 10/14/2025E-SMS Version 1.10.612Bug Fixes Inventory The Weather Impact button on the Component Details page now performs as expected. Users with curator permissions can now create Component Importance books. All asset associations now load as expected. Work Defined asset...

New Sign In Email from SMS Learning Management System

SMS LMS users may have received emails this afternoon similar to the emails below from SMS Training ERDC-RDE-CERL-IL (smstraining@erdc.dren.mil). The emails were official Moodle communication sent as a result of troubleshooting efforts that resolved an issue with...

SMS BUILDER 3.3.0 to 3.6.8.2 Release Notes

Updates to CERL hosted sites will be scheduled with individual customer leads. Self-hosted customers and licensing partners can receive installers on or after the release date. BUILDER 3.6.8.2 Update, 09/23/2025 BUG FIXES: Issues with exporting scenarios while using the Export to Excel...

SMS BUILDER 3.6.8.2 Release Notes

Updates to CERL hosted sites will be scheduled with individual customer leads. Self-hosted customers and licensing partners can receive installers on or after the release date. BUILDER 3.6.8.2 Update, 09/23/2025 BUG FIXES: Issues with exporting scenarios while using the Export to Excel...